Privacy Policy

Welcome to Itinee! We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (itinee.co.uk) or use the Itinee mobile application for Android and iOS (collectively, the "Service"), your privacy rights, and how UK and international data protection laws protect you.

1. Who We Are

Itinee ("we", "us", or "our"), operated by Alexander Pechkarev in the United Kingdom, is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including requests to exercise your legal privacy rights or delete your account data, please contact us via our Contact Page.

2. The Data We Collect About You

We only collect the minimum amount of data necessary to provide and operate the Service:

• Identity & Account Data: Your name and email address when you register or authenticate.
• Itinerary & Travel Data: Information you create, including trip titles, dates, places, stay durations, and custom notes.
• Device & Notification Tokens: Firebase push tokens for delivering real-time "Time to Move" travel alerts.
• Technical & Diagnostic Data: IP address, browser/app version, and error logs to maintain system security and uptime.

3. How We Use Your Data & Legal Bases

We only process your data under lawful UK GDPR bases:

• Performance of a Contract: To synchronise your itineraries across devices, provide live Google Maps routing, and send move reminders.
• Legitimate Interests: To protect platform integrity, prevent API misuse, and optimise application performance.

4. Third-Party Infrastructure & API Integrations

We rely on trusted cloud infrastructure and platform APIs under strict confidentiality and data protection standards:

• Google Cloud: Secure database and server hosting located in the UK.
• Google Maps Platform: For geocoding, autocomplete, and live travel time calculations.
• Firebase Cloud Messaging: For delivering real-time itinerary push notifications.
• Pinterest API: Used exclusively to publish editorial travel guides and curated itinerary pins. In strict compliance with Pinterest Developer Guidelines, Itinee does not access private user boards, does not store Pinterest user credentials, and does not take automated actions on end-user Pinterest accounts.

5. No Sale or Brokering of Personal or API Data

We never sell your data: We do not sell, rent, lease, license, or trade your personal information, user-generated travel itineraries, or any data derived from third-party APIs (including Pinterest, Google, or Unsplash) to data brokers, advertising networks, or any third parties.

6. Account Deletion & UK GDPR Rights

Under UK and EU law, you have the right to access, correct, export, or permanently erase your personal data. You can delete your account and all saved itineraries at any time directly through the app settings or via our Contact Page. Upon deletion, your personal records and private itineraries are permanently erased from our active databases.

7. Cookies & Tracking Technologies

We use cookies and local browser storage to provide our Service, ensure security, and understand visitor usage:

• Strictly Necessary Cookies: Essential for platform functionality, including maintaining your logged-in authentication session (itinee_session), protecting against Cross-Site Request Forgery (XSRF-TOKEN), and recording your cookie preferences (itinee_cookie_consent). These cookies are exempt from consent requirements and cannot be turned off.
• Analytics & Performance Cookies: With your consent, we use Google Tag Manager and Google Analytics 4 (GA4) to collect aggregated, pseudonymous metrics (such as page views, itinerary creation flows, and feature usage) to improve routing algorithms and platform reliability.
• Advertising & Marketing Cookies: With your consent, advertising partners (such as Google Ads via Google Tag Manager) may set identifiers to measure ad campaign effectiveness and provide relevant travel promotions.

You can review or change your cookie preferences at any time by clicking Cookie Settings in our website footer or through this link.