Privacy Policy

Welcome to Itinee! We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website (itinee.co.uk) or use the Itinee mobile application for Android and iOS (collectively, the "Service"), your privacy rights, and how UK and international data protection laws protect you.

1. Who We Are

Itinee ("we", "us", or "our") is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, including requests to exercise your legal privacy rights or delete your account data, please contact us via our Contact Page.

2. The Data We Collect About You

We only collect the minimum amount of data necessary to provide and operate the Service:

• Identity & Account Data: Your name and email address when you register or authenticate.
• Itinerary & Travel Data: Information you create, including trip titles, dates, places, stay durations, and custom notes.
• Device & Notification Tokens: Firebase push tokens for delivering real-time "Time to Move" travel alerts.
• Technical & Diagnostic Data: IP address, browser/app version, and error logs to maintain system security and uptime.

3. How We Use Your Data

We only process your data under lawful UK GDPR bases:

• Performance of a Contract: To synchronise your itineraries across devices, provide live Google Maps routing, and send move reminders.
• Legitimate Interests: To protect platform integrity, prevent API misuse, and optimise application performance.

4. Third-Party Infrastructure

We rely on trusted cloud infrastructure providers under strict confidentiality agreements:

• Google Cloud: Secure database and server hosting located in the UK.
• Google Maps Platform: For geocoding, autocomplete, and live travel time calculations.
• Firebase Cloud Messaging: For delivering real-time itinerary push notifications.

5. Account Deletion & UK GDPR Rights

Under UK and EU law, you have the right to access, correct, export, or permanently erase your personal data. You can delete your account and all saved itineraries at any time directly through the app settings or via our Contact Page.