Help Center & Knowledge Base
Frequently Asked Questions
Everything you need to know about Itinee, dynamic route timing, AI logistics audits, and mobile apps.
Mobile App Field Manual
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Buttons, menus, QR ticket vaults, and on-the-ground troubleshooting.
Route Paths & Navigation
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How Itinee renders walking, transit, and driving polylines between stops.
1. General & Platforms
Most travel tools either give you a static text note or rigid calendar blocks that break as soon as your lunch runs late. Itinee calculates dynamic transit times between stops based on actual Google Maps routing. When you change a start time or extend a visit, your entire day adjusts automatically.
The Web platform is designed for large-screen trip discovery, planning, and template exploration. The Mobile App (Android on Google Play & upcoming iOS) is your on-the-ground companion featuring push notifications for "Time to Move" alerts, offline itinerary views, and GPS-enabled transit routing.
2. Route Timing & Google Maps
Itinee connects directly with Google Maps Routes & Places API. It calculates realistic walking, driving, or public transit travel times based on exact geographic coordinates.
When you are on a trip, the app tracks your current stop and stay duration. It sends a proactive alert before your stay ends so you know exactly when to start moving to your next destination without rushing.
3. AI Audits & Google Wallet Pass
Itinee’s AI model inspects your day’s schedule, checks the geographic sequence of stops to detect unnecessary backtracking (zig-zagging), flags large scheduling gaps, and suggests local dining or viewpoint recommendations.
Open any of your itineraries on the Web dashboard or Mobile app, click the "Add to Google Wallet" button, and confirm on your Google account. Your pass will be instantly accessible on Android phones and Wear OS smartwatches.
4. Trip Memories, Plan Again & Templates
When your itinerary dates pass, the trip automatically enters Memory Mode. Your routes, scheduled stops, and timestamps are safely preserved as a permanent travel journal, preventing accidental date or place overwrites.
Simply tap the "Plan Again" button on any completed trip. Itinee will duplicate all your stops, stay durations, and custom travel modes into a brand-new active itinerary with your chosen start date, leaving your original vacation memories 100% intact.
Editorial templates are crafted and curated by verified travel editors with insider advice notes for stops and daily pacing. Community templates are shared by fellow travelers looking to inspire others. Both can be cloned directly into your account with 1 click.
The mobile app dashboard provides instant real-time search across destinations, cities, and stop names, paired with smart lifecycle filters (All, Upcoming, Memories, and Shared) and smart chronological sorting so your active trips always appear first.
5. Road Trips, Transport Tags & Regional Search
Itinee’s background logistics engine inspects the distances and geography between stops to identify travel requirements. City trips remain transit- and walking-friendly without car hire recommendations, while remote countryside or island routes requiring a rental vehicle or car ferry are clearly tagged so you know exactly what transport to expect.
By default, place search has zero artificial distance limits across your destination country. This ensures searches for remote castles, palaces, and lakes (like Schloss Linderhof from Munich or Versailles from Paris) never hit a "No places found" dead end. If you prefer spatial filtering, you can toggle the search radius slider anywhere up to 200 km, with intelligent defaults based on whether you are walking, cycling, taking transit, or driving.
When editing a stop schedule, you can tap any quick duration chip (15m, 30m, 45m, 1h, 1h 15m, 1h 30m, 2h) or type a custom number. Itinee immediately updates your visit length and automatically recalculates downstream arrival times and transit intervals for the remainder of your day.
Itinee keeps featured templates scheduled in upcoming seasons so that when you clone them with 1 click, your new trip is immediately active and ready for a real future vacation without needing to manually shift expired past dates.
Set your hotel, villa, or holiday apartment once in Trip Settings. Itinee automatically bookends each day with Base Departure and Base Return anchors. Our reverse scheduling engine works backwards from your morning target arrival to calculate exact "Leave-by" departure times, while interactive maps display dedicated lodging pins and route polylines.